Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how luchestudio.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Device information

  • Examples: Browser version, IP address, time zone, cookie data, viewed products, search terms, site interactions.
  • Purpose: Load the site and analyze usage.
  • Source: Automatically collected via cookies, logs, and pixels.
  • Disclosure: Shared with Shopify.

Order information

  • Examples: Name, billing/shipping address, payment info, email, phone.
  • Purpose: Fulfill orders, process payments, shipping, confirmations, communication, fraud prevention, marketing (if opted in).
  • Source: Collected from you.
  • Disclosure: Shared with Shopify.

Customer support

  • Examples: Data submitted by you during communication.
  • Purpose: Provide support.
  • Source: From you.
  • Disclosure: Internal or vendor-managed (if needed).

MINORS

The Site is not intended for individuals under the age of 16. If you're a guardian and believe your child submitted data, contact info@luchestudio.com to request deletion.

SHARING PERSONAL INFORMATION

  • Shopify – powering our online store: Privacy Policy
  • Government – when legally required

USING PERSONAL INFORMATION

We use your data to offer products, process orders, fulfill shipments, provide support, and send you updates or offers.

GDPR LAWFUL BASIS

  • Consent
  • Contractual necessity
  • Legal obligations
  • Vital or public interest
  • Legitimate interest (when it doesn’t override your rights)

RETENTION

We keep your data as long as you're a customer or until you request deletion. Some records are retained for legal compliance.

AUTOMATED DECISION-MAKING

We don’t use automated decision-making that significantly affects you. Shopify uses limited fraud detection logic.

YOUR RIGHTS (GDPR)

  • Access, correct or delete your data
  • Port your data to another service
  • Object to certain processing

To exercise your rights, email info@luchestudio.com.

More info: Shopify GDPR Whitepaper

COOKIES

We use cookies for functionality and analytics. You can manage cookies in your browser or visit allaboutcookies.org.

Examples:

  • Essential: _ab, cart, checkout_token, _shopify_u
  • Analytics: _landing_page, _shopify_y, _tracking_consent

DO NOT TRACK

We do not change our behavior based on "Do Not Track" browser settings.

CHANGES

This policy may be updated. We'll reflect updates on this page or via email if important.

CONTACT

Questions? Email: info@luchestudio.com

Last updated: 04/05/2025